Frequently Asked Questions About Buying Art
Q: What kind of paper are Deluxe Prints printed on?
A: Our Deluxe Prints are crafted on Matte paper. We use an Aqueous Printer with Archival Inks to ensure top-notch quality for all our fine art prints. Prints that come with mattes are 2”.
Q: If I order a frame how big exactly is each frame?
A: Each painting that you select that is a framed version comes with the following sizes of frames:
Framed Prints have a 1 5/8” Black Frame.
Framed Gallery Wraps have a 2” frame.
Framed Embellished Art has a 3.25” Frame.
Original Art has a 3.375” Frame.
Q: How do I figure out the final size of the piece of art if it is framed or matted?
A: For Double Matted Luster Fine Art Paper Prints add 4 inches to each side for the Double Matte.
Example: Each 14” x 18” Deluxe Print is exactly that size because it includes the matte.
A framed 14 x 18 Deluxe Print has a 1 5/8” frame so the final size will be @18” by 22”.
Q: Can I select a different frame that what is shown in the product pictures?
A: We would be happy to help you choose a different frame from the types of frames that we have for various products. Please email us at info@bluecatfineart.com.
Q: Can I chat with someone in customer service?
A: Yes, please call 561-247-4929.
Q: What is a Gallery Wrap?
A: Our Canvas Gallery wraps are Fine Art stretched Canvas on a 1.5” deep wooden frame. Each piece will be produced on demand, made in the USA specifically for you, and will ship directly to you ready to hang!
Q: How long will it take for each order to arrive?
A: Your shipment will arrive in about 7 - 14 days. Typically, embellished art will take around 14 days.
Q: What is embellished art?
A: This means that a gallery wrap has an image printed on it that has additionally hand embellished with fresh paint by our artist.
Q: What does “original” mean?
A: It means that is the first painting that was painted originally by the artist. Any other version you see available of that same image available as a gallery wraps, or embellished art come from a print version of that image. The value of these for art collectors increases over time as every artist becomes more renown. (Think of the “Mona Lisa” original, and it’s current worth of over a billion dollars.
Q: What is your return policy for products?
A: Please check the Return Policy tab for all the details.